FAQ


The most common questions and answers at a glance.

Booking

For your team event: How to book an escape adventure at the Time-Busters in Vienna.
How do I book a mission?

You can book your Crime Game online. First, choose a mission, select a free date in the calendar, enter your team size and complete the booking online. If you have any questions, we are always at your disposal by phone.

Until when can I cancel my Escape booking free of charge?
You can cancel free of charge 48 hours before the start of the game. After that, we charge the full price, as we cannot book the places elsewhere in the short time.
From what age can you play?

Our exit games are aimed at people aged 14 and over. However, younger visitors are also very welcome: However, children under the age of 13 may only play with an accompanying adult. Please note: Our escape rooms are not suitable for children under the age of eight. The puzzles are still too challenging and the tasks too difficult for this age group.

Where are the individual indoor missions located?

The Time-Busters have three branches in Vienna. Our missions “Mine” and “Western Jailbreak” are located at Rembrandtstrasse 24/3-4, 1120 Vienna. You can find the missions “Montezuma’s Grave”, “Control Room” and “Safe” in our branch at Untere Augartenstraße 42, 1020 Vienna. You can find our mission “Escape Poverty” at MQ Museumsplatz 1, 1070 Vienna.

Large Groups

All information on the subject of large groups.
We want to play with you as a big group. How many people is the maximum possible?

36 people can experience exciting escape-room adventures in Vienna at the same time divided into our branches in 1020 Vienna, which are only three minutes away on foot from each other.

Which missions are suitable for large groups?

At the Untere Augartenstrasse 42/Top 1 Lokal, 1020 Vienna, we can let 24 people play divided into three missions. These are the missions Montezuma’s Tomb, Vault and Control Room.

At Rembrandtstrasse 24/Top 1-3, 1020 Vienna, we can let 12 people play divided into two missions. These are the Mine and Western Jailbreak missions.

At the MuseumsQuartier, 1070 Vienna, we can let 27 people play divided into three missions. These are the missions Escape Poverty, The Officer and World Clock.

How much do large group missions cost?

The price for large groups within regular opening hours of 15 people or more is €21/person. If there are fewer than 15 people, the normal mission prices will be charged depending on the number of players in the room.

For groups, we can also offer appointments outside of our regular opening hours from 10 a.m., but availability must be checked separately. The group price here is €28/person.

The accounting takes place on the match day when it is clear how many players were actually with us. This can be paid in cash on site or by bank transfer within 14 days. If we have aroused your interest, please send us an email with the desired time slot so that we can check availability and reserve the necessary slots for you. Or call us.

What specifically awaits us as a large group in the individual missions?

So that you can divide your groups appropriately, we will briefly describe the individual missions:

Location 1020 Vienna (Untere Augartenstrasse 42 and Rembrandstrasse 24, just a three-minute walk from each other).

Safe (2 – 6 players)

Here the team has to try to get into the safe and secure an item from a locker and escape again through a secret exit.

Control room (2 – 6 players)

(some time you play with flashlights in the dark)

Your mission: Find out why the control room was shut down and what danger it poses.

Mine  (2 – 6 players)

(you can play with room light or with helmets and headlamps in the dark)

Here you have to blast your way to freedom after you have been buried.

Western Jailbreak (2 – 6 players)

The mission here is to find a map and escape from the prison before the sheriff comes back to hang you all.

Montezuma’s Tomb  (6 – 12 players)

Here the players divide into two small groups and compete against each other. Whoever finds the treasure chamber in the Aztec temple faster and gets the key to eternal life wins.

Museumsquartier

World Clock (6 – 12 players)

Here the players divide into two small groups and have to help each other with their puzzles separately. In this cooperative mission, communication is the key to success.

The Officer (2 – 7 players)

You have to enter a time loop in the year 1900 in order to prevent an officer from traveling through time

Escape Poverty (2 – 8 players)

An unconventional escape room far from fantasy clichés: In Escape Poverty the aim is to help a fictional family that has fallen into the poverty trap.

Schedule of the game

Your gameplay for Room Escape Vienna.
Indoor activities for young and old.
Do I have to prepare for the game?

You can participate in our Exit Games without further preparation. We will provide you with equipment and instruction on site. Nevertheless, you should think about these things in advance:

  • Dont forget the booking code for your mission
  • Arrive at our branch 10 minutes before your appointment
  • We recommend comfortable casual clothing and comfortable footwear.
How long does the game briefing take?

Each mission is preceded by a brief game briefing. Our game manager explains the gameplay, the background story and the goal of your mission in just a few minutes. Only with our mission “Western Jailbreak” you will be shown a short intro video. All in all, the game instruction is handled quickly and the mission is directly playable.

What happens if I don't make progress in the game?

Our game managers stay in contact with you via radio and video throughout the entire Misson. All Escape Rooms are equipped with radios, so you can call and receive helpful tips.

How many people can play together?

Our escape games are ideal for large groups and team events. The missions “Vault”, “Mine”, “Western Jailbreak”, “Control Room” and “Escape Poverty” can accommodate up to six people at the same time. In Montezuma’s Tomb, up to twelve people can play against each other in teams of six. You can also rent entire branches and play in different missions with up to 36 people at the same time. Ideal for company outings and team events! “The Tsar’s Trail” is suitable for two to six people.

How do the missions work?

Each mission has its own story with an individual script. You can find out what it’s about and what to do under missions. Our game management will instruct you and your team about your mission on site and answer your questions before the game starts!

Do I need physical strength to complete the escape rooms?

No! All missions must be solved with skill, brains and teamwork and not with physical strength or violence.

Outdoor

Ideal excursion destination in Vienna when the weather is good: our outdoor escape game.
Where is the outdoor mission meeting point?

The Trail of the Tsar is our only outdoor mission in Vienna. The meeting point is the MQ Vienna, Museumsplatz 1, 1070 Vienna. Arrive at the meeting point ten minutes before the start of the game.

Until when can the outdoor mission be canceled?

Due to bad weather, the outdoor mission can be canceled up to one hour before the start of the game

Do I need to prepare for the outdoor mission?

No! Our team will provide you with everything you need for your outdoor escape game. Bring comfortable, weatherproof casual clothing and, especially on warm days, enough water to drink.

How long does the outdoor mission last?

For our outdoor mission you will be traveling for around two hours. Over a distance of 3.5 kilometers, you have enough time to solve all the puzzles in peace.

What happens if I get stuck in the outdoor mission?

At the start of the game you will receive a tablet from our game management. You can access information and assistance for each station directly in the app. However, any assistance you receive will be deducted from your points account at the end. In an emergency, stations can be skipped without deducting points.

In which languages ​​is the outdoor mission offered?

We offer the outdoor mission in German and English.

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